LEGAL
Terms of Service
These Terms of Service ("Terms") are a binding agreement between you and Code Crunch Labs ("we", "us", or "our"). They govern your use of our website (codecrunchlabs.vercel.app), our mobile applications published on Google Play (Android) and the Apple App Store (iOS) — including our language-learning apps (such as the Speak 365 and Habla 365 families), games, and any other current or future apps, software, products, or services we offer (collectively, the "Services").
By downloading, installing, accessing, or using any of the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, such as 16 in parts of the EU) to use the Services. If you are under 18, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. The Services are not directed to children under 13.
2. License to Use the Services
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your own personal, non-commercial use, subject to these Terms. You may not:
- Copy, modify, distribute, sell, rent, or sublicense the Services or any part of them.
- Reverse engineer, decompile, or attempt to extract source code, except where the law expressly permits it.
- Bypass or interfere with security, licensing, or installer-verification features (including Google Play's installer check).
- Use the Services for anything unlawful, harmful, or abusive, or to infringe anyone's rights.
- Use bots, scrapers, or automated tools to access the Services, or attempt to disrupt or overload them.
3. Accounts and Your Responsibilities
Some Services offer optional accounts (for example, to sync learning progress across devices). If you create an account, you agree to:
- Provide accurate information and keep it up to date.
- Keep your credentials confidential. You are responsible for all activity that occurs under your account.
- Notify us promptly at request.codecrunchlabs@outlook.com if you suspect unauthorized use of your account.
You are responsible for your own use of the Services — including the devices you use, the network and data charges you incur, the content you submit, and the decisions you make based on the Services. We provide the tools; how you use them is up to you.
4. Educational Content — No Guarantees of Results
Our language-learning and educational apps are provided for general learning and practice purposes only. While we work to keep content accurate and useful, we do not guarantee any particular learning outcome, fluency level, test score, or result. Content may contain errors or simplifications and is not a substitute for professional instruction, certified translation, or professional advice of any kind. You are responsible for verifying any information before relying on it in important situations (legal, medical, financial, academic, immigration, or otherwise).
5. AI Language Tutor (Speak365)
Some of our apps — including the Code Crunch Labs Speak365 language tutor — let you practise a language by chatting with an artificial-intelligence (AI) tutor. Responses are generated automatically by an AI model, which may be operated by us or by a third-party AI provider. By starting or using the AI tutor, you accept the terms in this section in addition to the rest of these Terms.
AI output can be wrong. The tutor’s responses may be inaccurate, incomplete, outdated, or inappropriate for your situation, and may differ between users. The tutor is a study aid for language learning only. It is not professional advice of any kind (including medical, legal, financial, tax, immigration, or emergency advice) and is not a substitute for a qualified teacher, certified translation, or professional judgment. You are responsible for verifying anything important before relying on it.
When using the AI tutor, you agree not to:
- use it for anything other than lawful language learning and practice;
- submit or attempt to generate content that is illegal, harmful, hateful, harassing, sexually explicit, or that exploits or endangers minors;
- attempt to bypass, disable, or manipulate its safety measures, extract its underlying instructions, or make it act outside its intended purpose;
- input other people’s personal data, or sensitive personal data such as passwords, payment card numbers, or government identifiers; or
- rely on it for advice or decisions that require a licensed professional.
We may suspend or limit access to the tutor if it is misused. The AI tutor is not a crisis or support service. If you are in danger or experiencing a mental-health crisis, contact your local emergency number or a qualified professional. If content you submit indicates a risk of serious harm, the tutor may decline to continue.
Where the tutor relies on a third-party AI provider, and where you sign in with Google, those providers process data under their own terms and privacy policies, over which we have no control. See our Privacy Policy for what is sent to the AI provider and how it is handled, and Section 2 for the license that applies to your use. Your use of Google sign-in is also governed by the Google Privacy Policy and Google Terms of Service.
To the maximum extent permitted by law, the AI tutor is provided "as is" and "as available" without warranties of any kind, and the disclaimers and limitation of liability in the sections below apply fully to the AI tutor and to any reliance on its output.
6. Purchases, Subscriptions, and Payments
Some Services may offer paid features, one-time purchases, subscriptions, or in-app purchases, now or in the future.
- App-store purchases — purchases made through Google Play or the Apple App Store are processed by Google or Apple under their own terms, billing systems, and refund policies. Refund requests for those purchases must generally be made through the platform.
- Direct payments — where we sell services or products directly (for example via Stripe), payment is processed by the payment provider under its own terms. Prices, features, and availability may change; changes will not affect purchases already completed.
- Subscriptions — if a subscription is offered, it renews automatically until cancelled. You can cancel at any time through your platform account settings; cancellation takes effect at the end of the current billing period.
- Refunds — except where required by law or by the platform's policy, purchases are final and non-refundable. Nothing in these Terms limits any non-waivable statutory rights you have as a consumer in your jurisdiction.
- Taxes — you are responsible for any taxes or fees that apply to your purchases, unless collected by the platform.
7. Advertising
Some of our apps may display third-party advertising, now or in the future. Advertisements are provided by ad networks under their own terms and privacy policies. We do not endorse and are not responsible for the content of third-party ads or the products and services they promote; any dealings you have with an advertiser are between you and that advertiser.
8. User Content
If the Services allow you to submit content (such as messages, recordings, or feedback), you keep ownership of your content, but you grant us a worldwide, royalty-free license to host, store, display, and process it as needed to operate and improve the Services. You are solely responsible for the content you submit and confirm that you have the rights to submit it. We may remove content that violates these Terms or applicable law.
9. Intellectual Property
The Services — including all software, code, designs, logos, text, audio, graphics, and the Code Crunch Labs™, Speak 365™, and Habla 365™ names and marks — are owned by Code Crunch Labs or its licensors and are protected by copyright, trademark, and other intellectual-property laws. Except for the limited license in Section 2, no rights are granted to you. Feedback you send us may be used without restriction or compensation.
10. Third-Party Services and Links
The Services may link to or integrate third-party websites, platforms, and services (for example GitHub, app stores, payment processors, or ad networks). Those third parties operate under their own terms and privacy policies. We are not responsible for third-party services, their availability, or their content, and you use them at your own risk.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODE CRUNCH LABS AND ITS OWNERS, DEVELOPERS, AND CONTRIBUTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, DEVICE DAMAGE, OR LOSS OF GOODWILL — ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY U.S. DOLLARS (USD $50). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT THE LAW ALLOWS.
13. Indemnification
You agree to indemnify and hold harmless Code Crunch Labs and its owners, developers, and contributors from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your content, or your violation of these Terms or of any law or third-party right.
14. Termination
You may stop using the Services at any time and may request account deletion as described in our Privacy Policy. We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms, if required by law, or if we discontinue a Service. Sections that by their nature should survive termination (including Sections 8, 10, 11, 12, and 15) will survive.
15. Changes to the Services and These Terms
We may modify, update, or discontinue any part of the Services at any time. We may also update these Terms from time to time; the updated version will be posted on this page with a revised "Last updated" date, and material changes will be communicated through the Services where practical. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
16. Governing Law and Disputes
These Terms are governed by the laws of the United States and the laws of the state in which Code Crunch Labs operates, without regard to conflict-of-law principles. You agree that any dispute will first be raised with us informally by email so we can attempt to resolve it in good faith. Any dispute that cannot be resolved informally will be brought in the courts of competent jurisdiction in the United States. Nothing in this section deprives you of mandatory consumer protections in your country of residence.
17. App Store Terms
Your use of apps downloaded from Google Play is also subject to the Google Play Terms of Service, and apps downloaded from the Apple App Store are also subject to Apple's Media Services Terms and Licensed Application End User License Agreement. If there is a conflict between those terms and these Terms regarding the platform's role, the platform terms control. Google and Apple are not parties to these Terms and have no obligation to provide support or maintenance for our apps.
18. General
These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
19. Contact Us
Questions about these Terms? Contact:
Code Crunch Labs
Email: request.codecrunchlabs@outlook.com
Website: codecrunchlabs.vercel.app